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Resolved

Partial system outage on rider and admin portals

Dec 17, 2024 at 3:39pm UTC
Affected services
Rider Portal UK
Mission Control

Resolved
Dec 17, 2024 at 3:39pm UTC

A component responsible for delivering content for our rider and admin portals crashed on 1 of 2 servers. After identifying the issue the service was restarted at 3:48 which brought the system back to 100% availability. The cause of the crash has been identified and preventative measures are being put in place